Consumer Protection, Telemarketing, and Litigation Trends


Event Details


With the advent of mobile delivery platforms, cloud-based technologies, and third-party vendors, businesses currently utilize the latest technology available to reach their customers and conduct sophisticated marketing campaigns.  Yet, with their increased use of telemarketing, autodialer and text messages, there is a potential risk these businesses will be subjected to class action lawsuits under the Telephone Consumer Protection Act of 1991 (TCPA).  In the last several years, there has been a large increase in the number of consumer class action lawsuits filed seeking multi-million dollar claims and settlements for unwanted robo calls and spam.

The TCPA authorizes the recipients of certain types of unsolicited telephone calls, text messages, and faxes to sue for damages of between $500 and $1,500 per violation. Recently, the Supreme Court agreed to weigh in on whether businesses sued under the TCPA can avert costly litigation by making a settlement offer to plaintiffs – a decision that could help reduce the number of class actions filed.

This briefing featured:

Howard W. Waltzman
Partner, Mayer Brown LLP

Hassan A. Zavareei
Partner, Tycko & Zavareei LLP

Moderator: Karen M. Czarnecki
Director of Education, Law & Economics Center

For More Information, Contact:
CCJCA
703.993.9964
CCJCA@gmu.edu